Shipping Instructions

To increase the likelihood of a successful recovery of your data, please protect your media during shipment. As hard drive components are very delicate, any suddent drop can cause additional damage.

These 3 easy steps will ensure a safe delivery of your media to one of our facilities.

Step 1

Before sending, place the media in an anti-static bag or other similar material.

Step 2

Packaged the media in a box twice it`s size then use foam, bubble wrap or other anti-shock material. This will ensure that the media is safe during shipment.

Step 3

CBL Data Recovery Newcastle has Drop off facilities located throughout the United Kingdom so that you can have close access to our data recovery expertise. Please ship your media to the Newcastle Lab or drop in to the location closest to you.

Data recovery - Fast and Secure data  recovery - Shipping instructions


Karen, John and Rachel are happy to provide free quotes and carry out the data recovery work for you.

Shipping Tips

  • When possible, remove hard drives from laptops before shipping.
  • Place small items such as flash media cards, USB drives and phones in an envelope before wrapping and placing in the box.
  • The damaged media should be wrapped in anti-static bubble wrap, foam and placed in a box twice the size of your media.
  • Leave enough room in the box for both the media and some type of additional packing material that allows for NO movement.
  • The box should also have sufficient barrier room around the inside edges to absorb impact during shipping.
  • Ship multiple drives in separate boxes.
  • When shipping more than one damaged drive, please label each drive. For example use “RAID 1/5”, "RAID 2/5" and so on.
  • Consider getting insurance on any hardware that has significant value.

Dear Karen, I am writing to express my sincere thanks for the excellent service you and John have provided for Hafiz. You really helped Hafiz during his hour of need with your efficiency and skill, recovering almost all of his data.

Warmest regards form Cardiff

Kit, Cardiff

Industry Leading Customer Service

Our objective is to ensure that your needs are met and surpassed.