Shipping Instructions

To increase the likelihood of a successful recovery of your data, please protect your media during shipment. As hard drive components are very delicate, any suddent drop can cause additional damage.

These 3 easy steps will ensure a safe delivery of your media to one of our facilities.

Step 1

Before sending, place the media in an anti-static bag or other similar material.

Step 2

Packaged the media in a box twice it`s size then use foam, bubble wrap or other anti-shock material. This will ensure that the media is safe during shipment.

Step 3

CBL Data Recovery Newcastle has Drop off facilities located throughout the United Kingdom so that you can have close access to our data recovery expertise. Please ship your media to the Newcastle Lab or drop in to the location closest to you.

Data recovery - Fast and Secure data  recovery - Shipping instructions


Karen, John and Rachel are happy to provide free quotes and carry out the data recovery work for you.

Shipping Tips

  • When possible, remove hard drives from laptops before shipping.
  • Place small items such as flash media cards, USB drives and phones in an envelope before wrapping and placing in the box.
  • The damaged media should be wrapped in anti-static bubble wrap, foam and placed in a box twice the size of your media.
  • Leave enough room in the box for both the media and some type of additional packing material that allows for NO movement.
  • The box should also have sufficient barrier room around the inside edges to absorb impact during shipping.
  • Ship multiple drives in separate boxes.
  • When shipping more than one damaged drive, please label each drive. For example use “RAID 1/5”, "RAID 2/5" and so on.
  • Consider getting insurance on any hardware that has significant value.

Please thank John SO much for recovering the data on our hard drive – you wouldn’t believe how precious it is to us. What a satisfying job you both have!!! Thank you to both of you, though… it was your professionalism, knowledge and enthusiasm that made my decision to use CBL, so you deserve a big pat on the back!!!

Nikki Bones, London

90% Data Recovery Success Rate

CBL has been success in recovering data even in cases where our competition has been unsuccessful.